In the as-a-service era, business unit leaders and managers contracting with cloud-based service providers with or without the support of enterprise IT.
Once a client defined the needs to take a business to the next level, a decision maker will determine a scope, cost and a time-frame of the project. The role of the DESSS IT is consulting is to support and nurture the company from the very beginning of the project till the end and deliver the project not only in the scope, time and cost but also with complete customer satisfaction.
The usual problem is that a business owner doesn't know the detail of what the project is going to deliver until it starts the process.
The scope of a project is linked to the advanced business processes and systems that the project is going to deliver. The documentation of business processes and system requirements are as fundamental to project scoping as an architect's plans would be to the costing and scoping of the construction of a building.
Our successful business projects are always those that are driven by an employee who has the authority, vision, and influence to drive the required changes in the business. It is highly unlikely that a client will realize the changes unless one has one of these people in the employment. However, the project leadership role typically requires significant experience and skills which are not usually found within a company focused on day-to-day operations. Due to this requirement within more substantial business change projects/programs, outside expertise like desss consultants is often sought from firms which can bring this particular skill set to the company.
There are sometimes overlaps between the two fields, but IT consultants have degrees in computer science, electronics, technology, or management information systems and management consultants have degrees in accounting, economics, Industrial Engineering, Finance, or a generalized MBA (Masters in Business Administration).
Organizations do not involve internal IT until after the as a service option did select as per the survey. IT Needs to make fundamental changes in mindsets and skill sets in the as a service era.